About this course
Course duration approximately 1.5 hours.
This course is designed to provide Food and Beverage front of house staff with advanced suggestive selling techniques.
It is not designed to replace a formal education or previously gained experience. It should add to your existing knowledge in order to help secure a job or increase your general understanding of this subject. Completion of the videos and quizzes and the issuance of a certificate will demonstrate to your current or potential employer that you have increased your knowledge in the subject of suggestive selling.
The course consists of viewing short videos followed by a short quiz on the following subjects:
- Suggestive selling
- The importance of suggestive selling
- Suggestive selling vs. upselling
- The principles of suggestive selling
- The mistakes of suggestive selling
- Repeat guests
- Continuous improvement
Upon completion, a certificate and summary of the topics covered will be issued in your name.
You can log in and re-take the course at any time in case a refresher is needed for any reason such as an upcoming job interview or promotion.
